frequently asked questions

Should I enter the credit card data to subscribe?

Yes. When subscribing, credit card data must be entered but the monthly subscription amount will not be deducted.

Only the validity of the card will be ascertained by requesting only one dollar to confirm the credit card and then the process will be cancelled directly and the dollar amount will be returned to your credit card.

What will happen after the trial period ends?

After the trial period ends, the subscription amount will be deducted directly from your credit card that you used to register, through the internationally known Stripe payment gateway company.

If you wish to terminate your subscription, you should be sure to cancel your subscription before the trial period ends.

Can you cancel subscription at any time?

You can cancel your subscription at any time by accessing your account and submitting a cancellation request.

In case of monthly subscription, the renewal request will be discontinued and the account can be accessed until the end of the monthly subscription period. Make sure you withdraw your customer data before your subscription period expires.

We will contact you to enquire about the reason for your cancellation request in order to improve the services provided to you.